Traaen and Associates, LLC
Marcia Reynolds, Psy.D., Master Certified Coach
Miss Reynolds has spent 20 years working with a diverse set of organizations including high-tech firms, health care corporations, federal agencies and banks in the areas of leadership development, emotional intelligence, and team building. Her greatest success story came as a result of designing the employee development program for an international company facing bankruptcy. Working with the executive staff, they turned the company around. It became the top IPO in the country in 1993.
Marcia is a world-renowned coach and past president of the International Coach Federation. Excerpts from her books and interviews have appeared in Fortune Magazine, Health Magazine, Christian Science Monitor and The New York Times, and she has appeared on ABC World News, National Public Radio, and Japan Nightly News.
Her focus in coaching and emotional intelligence grew after teaching management programs for years and seeing most of what she taught forgotten by participants within 48 hours, or sooner when caught in “the heat of the moment.” When emotions took over, logic lost out. Emotions were never discussed as a part of her studies in Adult Learning Psychology. Yet in studying Daniel Goleman’s Emotional Intelligence, she discovered an element than can either increase or decrease learning retention. Therefore, she now includes principles of emotional intelligence in all her presentations, and group or individual coaching following the program. The result…her students report seeing behavioral change and effective results much sooner.
Some of Marcia's clients include Medtronic, DOW Chemical, Make-A-Wish Foundation, Bank One, GlaxoSmithKline, Kaiser Permanente, the Department of Health and Human Services and the National Institutes of Health. She also speaks at association conferences, presenting to a wide range of professionals and administrators. Marcia's presentations are cross-cultural, delivered in Asia and Europe as well as across the Americas.
Marcia was born, raised, and—although she has traveled around the world for both pleasure and work—still chooses to live in sunny Phoenix, Arizona.